DIGITAL EXPERIENCES SAPI DE CV, the most important are its clients, so it cares and takes care of the personal data provided to its website www.ironbit.com.mx (Onwards the “website”), and through the different products it offers, with the purpose of providing you with the best experience in hiring our services. For this reason and in compliance with the provisions of the Federal Law on the Protection of Personal Data held by Individuals, its Regulations, its Guidelines including good practices recommended for the privacy notice, we make this Privacy Notice available to you ( Onwards referred to as the “notice”), which has the purpose of strictly complying with the information, as well as the principles of lawfulness, consent, quality, purpose, loyalty, proportionality and responsibility established by law, and to make known to you about the existence and main characteristics of the treatment to which your personal data will be submitted and you are able to develop your rights to self-determination information, privacy and protection of personal data.
- Identity and Residence
DIGITAL EXPERIENCES S.A.P.I DE C.V, with residence at street Cuernavaca, number 159, Condesa, Cuauhtémoc, C.P. In Mexico City… Residence that likewise is the one designated to hear and receive all kinds of notifications, and with the website www.ironbit.com.mx, it is who is responsible for collecting your personal data, their use and their protection, through the implementation of security measures, that allow to protect their personal data against any damage, loss, alteration, destruction or unauthorized use, access or treatment by you as the owner, as we are aware of the importance of protecting your privacy against third parties and your right to self-determination information.
- Personal data protection Department
For any clarification, comment, doubt, and information about our Privacy Notice, it is necessary to send your request to our Personal Data Department via email to firstname.lastname@example.org. Who will answer to your request in a maximum term of 20 business days.
- Personal data that will be processed
The Personal Data we collect from you for the purposes described in number 4 of this Privacy Notice are collected personally when you provide them through our offices, directly when entering your data through our website, through our call center, and indirectly when we obtain information through the public access sources allowed by “The Law”. DEX may collect the identification information described below, which has been selected by categories to better understand them: Identification Data: Name, address, proof of address, birth date, birth place, sex, nationality, phone number, mobile phone number, email address, Federal Taxpayer Registry (RFC), Population Unique Code Registry (CURP), official ID. Sensitive data: DEX through its website does not collect any kind of sensitive or financial data, therefore we ask you not to give this information should it be asked for. In all cases, DEX has implemented mechanisms in order to give you this full Notice of Privacy, a short version of it or a simplified one, depending on the way we requested your data. In the case that we obtain your personal information in an indirect fashion, through a transference or public data bases, we will let you know this Notice of Privacy at the first chance we get to be in contact with you and before we use this information in any way, always having in mind that you are in your right to deny us the use of such data.
- Purpose of the treatment
DEX lets you know that the Personal Information that you willingly provided are collected mainly to attend two purposes: 1) PRIMARY.- Purposes that origin and are necessary to the existence and fulfillment of the jurisdictional law, in other words, Personal Information that is essential to give you our services like: The correct fulfillment of the obligations acquired with the main actor. –Provide and hire the services and or products that you have bought. –Follow up with the offered products and services, and being able to make changes and or readjustments and evaluations to the quality of these. –Being able to register as a subscriber and visitor of our website. –The ability to contact us and leave us comments regarding our services. –Fulfill and meet the regulatory obligations emanating from the competent authorities. 2) SECONDARY. – Different purposes and that are exempt from the jurisdictional laws, however, are necessary and important in order to give you our services that could be: For possible secondary contacts, -In order to send you discounts and promotions of ours services, -to offer you our services via email or other, -To invite you to events and fairs, -In order to let you know of services that our partners are developing that may be attractive to you, -In order to send you information regarding launches and new products, and –Marketing Emailing lists. In case that changes occur to any of the procedures and offerings mentioned above, we will put at your service a new Notice of Privacy that will describe the new characteristics of the treatment.
- Means in which you can express your unacceptance for the treatment of your personal data for the so called “Secondary Purposes”
DEX has implemented a mechanism in order for you to express your unacceptance for the treatment of your personal data regarding the means enlisted in the fourth clause, through an email expressing your opposition to the address email@example.com In the case regarding non sensitive information and should this notice of privacy fail to address you in a personal or direct fashion, you will have a period of five days in order for you, should you find it convenient, express your opposition for the treatment of your personal data for the Primary Purposes. In case that we do not get your express opposition via email, we will further understand that you have given permission for this purpose. You will be able to express your opposition to this, further on, regardless of the date.
- Transfer of personal data
Your data will be shared with financial institutions resident in national territory or abroad with the purpose of complying with legal and commercial obligations with the holders of the information, to carry out the transfers and referrals in the national territory or in the country. DEX has celebrated or concluded various commercial agreements both in national territory and abroad. The data receivers are obliged to maintain the confidentiality of the shared data in accordance with the established in the corresponding contracts, as well as to observe at all times what is established in this privacy notice. DEX and/or its managers may communicate the personal data collected to any other company belonging to the same business group to which the person responsible and/or responsible belongs and who operates under the same internal policies and processes, whether they are in the national territory or Abroad for their treatments for the same purposes described in this privacy notice. In the event that you do not consent to the transfer of your data under the terms of this privacy notice, you may state this circumstance through the email indicated in 2.
- Means and procedures for the exercise of your ARCO rights
The owner himself, or through his representative, has the right to access his personal data that he has authorized us to deal with; Likewise, to rectify them in case of being inaccurate or incomplete; In addition, may request at any time the responsible for the cancellation of his personal data, when he considers that they are not being treated in accordance with the principles and duties that establishes LFPDPPP and its regulation or oppose the treatment of the same for specific purposes. DEX has implemented as a mechanism for the exercise of its ARCO rights, by making a request for electronic mail, at the following email address firstname.lastname@example.org. To give attention to your request, it must contain the following information: 1. The name of the holder; 2. Address and/or e-mail address to communicate the response to your request; 3. Documents proving the identity (voter card, passport, professional card, or FM3) by photocopy, or, if applicable, the legal representation of the holder (simple cup in printed or electronic format of the simple power of attorney with an autograph signature Of the holder, the mandatory and their corresponding official identifications – voter’s credential, passport, or the corresponding immigration form); 4. The clear and precise description of the personal data regarding what is sought to exercise any of the aforementioned rights; And 5. Any other element, information or document that facilitates the location of your personal data, must be indicated; As well as the modifications to be made and to provide the documentation that supports your request. DEX counts in terms of the LFPDPPP, with a maximum term of twenty working days, counting from the date that the request for access, rectification, cancellation or opposition was received, to inform the holder of the determination adopted, in order that, if it results as the case may be, effective within fifteen days following the date on which the response to the holder is communicated to him. In the case of requests for access to personal data, the person responsible shall proceed with their delivery, upon proof of the identity of the applicant or his legal representatives, as appropriate, by sending simple copies or electronic documents, free of charge, Shipping or the cost of reproduction in copy or other formats. In the event that the holder withdraws his application within a period of less than twelve months, he must cover the cost of reproduction in copies or other formats. In the event that the holder reiterates his request in a period less than twelve months, he must cover the corresponding costs equivalent to no more than 3 days’ minimum wage in force in the Federal District in terms of the LFPDPPP, unless there are modifications to the privacy notice that motivates further inquiries. For the purposes of requests for cancellation of personal data, in addition to the provisions of this privacy notice, will be in accordance with article 26 of the LFPDPP, including cases of exception of cancellation of Personal Data indicated therein DEX may deny Access to their personal data or make rectification or cancellation or grant opposition to the treatment of them, in the following cases: When the applicant is not the holder of the personal data or the legal representative is not duly accredited for it; When in our database, the personal data of the applicant is not found; When the rights of a third party are violated; When there is a legal impediment or the resolution of a competent authority that restricts the access to the personal data or does not allow the rectification, cancellation or opposition of the same; And When rectification, cancellation or opposition has been previously made. The refusal referred to in this article may be partial in which case DEX make the access, rectification, cancellation or position required by the holder. In all of the above cases, DEX will inform you duly of your decision or, if applicable, the legal representative, within the deadlines established for that purpose by the same medium for which the request was made. In case you feel affected by the resolution that we estimate, the action of protection of rights is available to the National Institute of Access to Public Information and Data Protection
- Revocation of consent
At all times you can revoke your consent to the processing of your personal data, for it is necessary to send an email to the following email address: email@example.com which must contain the requirements indicated in numeral 8 (Eight) of this privacy notice by making a sign of the personal data to which you wish to revoke your consent. In a period of no more than 20 (twenty business days) counted from the reception of your mail, we will do the revocation of the requested data.
- Means we place at your disposal to limit the use or disclosure of your data
DEX offers you the following email address firstname.lastname@example.org so that you can always express your refusal to continue receiving communications or promotions from us, or request it at our offices located in the Mentioned address, going to the data protection area. It is necessary to let you know that in order to restrict, limit or control the processing of your personal data DEX has administrative, physical and technical security measures, in addition to establishing internal privacy policies and programs to avoid disclosure of your personal data, implementing various Security controls. The personal data of which they are holders will be treated in a strictly confidential manner, so that the obtaining, processing, transfer and exercise of the rights derived from said personal data, is through the proper, legitimate and lawful use, permanently safeguarding the principles of Legality, consent, quality, information, proportionality and responsibility.
- Remote electronic communication mechanism that collects your data automatically
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Mozilla Firefox: http://www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html
In the case of using cookies, the “help” button found in the toolbar of most browsers will tell you how to avoid Accept new cookies, such as having the browser notify you when you receive a cookie or how to disable all cookies.
- Changes to the privacy notice
DEX reserves the right to periodically update this Notice of Privacy in accordance with changes in our information practices, in light of new legislation, internal policies or new requirements for the presentation of our products or services. These modifications will be available to the public through our website, so the owner can consult them on the website www.ironbit.com.mx. The owner is advised to consult our privacy notice, at least every six months, to be updated of the terms and conditions of the same. The responsible person will understand that if he does not express the contrary, it means that the owner has read, understood and agreed the terms set forth therein, constituting his consent to the changes established in the updates to this Privacy Notice, regarding the treatment of his Data Personal for purposes of the LFPDPPP and other applicable legislation.
- National Institute for Access to Information and Protection of Personal Data (the “INAI”)
The owner of the Personal Data may, in case he considers that his rights of protection of Personal Data, file his complaint or corresponding complaint with the INAI, for more information visit www.inai.org.mx
- Disclaimer of Liability
Our website could contain links, hyperlinks, banners, buttons and/or Internet search tools that, when used by users, carry other websites or websites that may be owned by third parties. DEX, does not control those sites nor is it responsible for the privacy notices they display or the lack thereof, the Personal Data that the users arrive to provide through these portals or Internet sites other than our website are their responsibility, for Which must verify the Notice of Privacy in each site that accedes. Some links, banners and/or buttons that request Personal Data within our website are the responsibility of third parties DEX who sometimes are our service providers or business partners so they are governed by their own terms and privacy policies, to know More about this topic we invite you to consult our section terms and conditions. Date of last update: August 2016.